Board of directors

Kim Turner

Kim Turner, MPA, ENP, CMCP

Born and raised in Los Angeles, Kimberly has served the public as a law enforcement professional for the past quarter century. Kim has experience on both sides of the radio. As a sworn police officer in the city of Inglewood, she worked as a patrol officer, field training officer, and detective assigned to the Child Abuse and Sex Crimes Unit. After retiring from the field, she worked as a dispatcher and supervisor at the San José Police Department – Communications Division, where she was also a member of the Dispatch Response Team and the Training Unit.

Kim is currently the Communications Administrator for the San Bernardino County Sheriff’s Department  where she is responsible for over 200 dispatch personnel. She is also certified as a Commission on Peace Officer Standards and Training (POST) as a Master Instructor, Class 10. Kim also holds several degrees including a Bachelor of Arts in Communications from Loyola Marymount University, a Master of Arts in Public Administration from the University of Southern California, and a Master of Science in Justice Studies from San José State University, where her thesis focused on the effects of stress on 9-1-1 dispatchers. In addition to these accomplishments, Kim is a published author and this year partnered with two major universities to embark on a research project incorporating all 454-public safety answering points in the State of California, focusing on the effects of stress and public safety dispatchers. 

As a law enforcement professional, Kim has successfully combined practical work experience and advanced education to create progressive paradigm shifts in local policing training models that facilitate inclusiveness and stakeholder representation.

Dr. Michelle Lilly

Dr. Michelle Lilly

My research focuses on cognitive and emotional processing factors that enhance risk for post-trauma psychopathology, particularly posttraumatic stress disorder (PTSD), depression, and somatic complaints. I have an established publication record in the area of mediating and moderating variables that predict adverse health in a number of trauma-exposed populations, including 9-1-1 telecommunicators, victims of intimate partner violence (IPV), and interpersonal trauma survivors across community and university settings. I have conducted and published a series of studies with experienced 9-1-1 telecommunicators that focuses on the impact of duty-related trauma exposure and emotional processing variables on risk for PTSD, depression, physical health complaints, and obesity. For the past two years, I have been a Co-Investigator on a NIOSH-funded R01 award with Dr. Meischke and collaborators at University of Washington. With this support, we have developed an online mindfulness-based intervention tailored for 9-1-1 telecommunicators (MBI-911). At the present time, we are testing whether MBI-911 enhances mindfulness and reduces stress in a sample of telecommunicators.


To date, I have 36 articles published or in press in peer-reviewed journals that involve trauma-exposed samples. Further, I am a licensed clinical psychologist in the state of Illinois with a background in providing intervention for trauma-exposed populations, and am Co-Director of the Trauma Services Clinic housed within the Psychological Services Center (PSC) at NIU. As a licensed psychologist, I am fully trained in assessment of psychopathology, ethical decision-making in research and clinical care, healthcare delivery, and health assessment, as well as empirically supported treatments for psychopathology, particularly in the aftermath of trauma exposure. 

Dr. Ana Gamez

Ana Gamez Ph.D.


Ana M. Gamez, Ph.D., MBA is an Associate Professor of Psychology in the College of Behavioral Sciences at California Baptist University.  She is an Industrial/Organizational Consultant for the LA County Sheriff’s Department. Dr. Gamez has taught graduate level courses for 13 years in forensic psychology, criminal behavior, advanced statistics and research. She provides consultation on program development, management and organizational concerns. Prior to becoming a psychologist, she spent 8 ½ years working in a correctional setting. Dr. Gamez is a certified CA POST instructor and regularly teaches ethical decision-making to law enforcement professionals. Dr. Gamez co-authored a forensic psychology textbook with Pearson Publication. She also co-authored a textbook chapter with Sage Publication on the selection and hiring of ethical police officers. She has co-authored an article on vicarious trauma for first responders that appeared in the Police Chief Magazine. Dr. Gamez holds a Ph.D. in Clinical Psychology from Loma Linda University, Master of Science degree in Forensic Psychology from California State University Los Angeles, and a Master’s in Business Administration from West Texas A & M University.